Mitt Fortum

Overview of supplies, contracts and invoices for those Fortum Customer In My Fortum, as a Fortum customer, you get a quick overview of your electricity use, your electricity contract and your invoices. You can also lower your electricity bill by taking on small climate challenges. We will publish climate challenges in the app that together help us towards a better future. For example, it could be eating a little more vegetables or picking up plastic that has ended up in nature. For every challenge you take on, you earn hours, hours which we then deduct from your electricity bill. For every climate challenge you assume, we simply lower your electricity bill. Just by joining the program, you earn your first 24 hours that we deduct from your electricity bill. You can also update your contact information and choose how and when you want to receive your invoice, as well as easily move with your electricity contract if you are going to change accommodation. To be able to use the app, you need to be a customer of Fortum and create an account. You do this easily by identifying yourself with a mobile BankID. You can also choose to log in with a mobile BankID, but then we can not keep you logged in but you will need to log in every time. But in return, you do not have to remember usernames and passwords. In the consumption view, you can see the history of your electricity use, either per year, month, week or day. To see usage per week, day or hour, you must have hourly measurement. Contact customer service for help. You can also get an analysis of your electricity use by answering questions about your household. The information is used to compare electricity use with similar households and you can see how your household is doing. If you have been a customer with us for a long time, you will also be able to see what in your household uses the most electricity. If you are a producer, you can also track your electricity production in the app. Another function is that you can follow the electricity price, the so-called spot price, for the current day and tomorrow. You who have a variable electricity price can use it as support to control your electricity use to cheaper hours. If you have an unpaid bill, you can choose to pay it directly via Swish in the app. The app will be continuously updated with new features. What features do you want to see? Feel free to contact us via the feedback form in the app. We read everything and take it to heart.