Stay in control of your Proximus account, anywhere and anytime!
The MyProximus app offers you an overview of your subscriptions and much more, at all times. It allows you to:
• keep track of your monthly data usage, calling minutes and text messages, or check your credit balance;
• buy an additional mobile data volume if you have exceeded the data volume included in your mobile subscription;
• consult and pay your bills directly via the app;
• pay your bills in a few clicks by installing the Bancontact app;
• check or change the rate plan you have subscribed to;
• order mobile or TV options and manage those you have already activated;
• take advantage of lots of attractive TV promotions;
• top up your or a family member's Pay&Go card;
• choose the app (Facebook, Pinterest, Instagram, etc.) with which you can surf in an unlimited way in Belgium and the EU;
• view any appointments you have made with one of our technicians;
• keep track of your orders;
• manage several accounts;
• easily manage the details linked to your account: change your profile photo, access your confidentiality settings, etc.
• easily find a solution to your problem thanks to our different support channels: chat, FAQs, helpline, tutorials, etc.
Thank you for your support and suggestions! Your comments are very important to us and allow us to make the right improvements to our app. :-)
Tetap mengendalikan akun Proximus Anda, di mana saja dan kapan saja!
Aplikasi MyProximus menawarkan gambaran umum tentang langganan Anda dan banyak lagi, setiap saat. Ini memungkinkan Anda untuk:
• melacak penggunaan data bulanan Anda, menit panggilan dan pesan teks, atau memeriksa saldo kredit Anda;
• membeli volume data seluler tambahan jika Anda telah melebihi volume data yang termasuk dalam langganan seluler Anda;
• berkonsultasi dan membayar tagihan Anda langsung melalui aplikasi;
• membayar tagihan Anda dalam beberapa klik dengan menginstal aplikasi Bancontact;
• memeriksa atau mengubah paket tarif yang telah Anda ikuti;
• memesan opsi seluler atau TV dan mengelola yang sudah Anda aktifkan;
• manfaatkan banyak promosi TV yang menarik;
• isi ulang kartu Pay & Go Anda atau anggota keluarga;
• pilih aplikasi (Facebook, Pinterest, Instagram, dll.) Yang dapat digunakan berselancar tanpa batas di Belgia dan UE;
• melihat janji yang telah Anda buat dengan salah satu teknisi kami;
• melacak pesanan Anda;
• mengelola beberapa akun;
• mudah mengelola detail yang ditautkan ke akun Anda: mengubah foto profil Anda, mengakses pengaturan kerahasiaan Anda, dll.
• dengan mudah menemukan solusi untuk masalah Anda berkat saluran dukungan kami yang berbeda: obrolan, FAQ, saluran bantuan, tutorial, dll.
Terima kasih atas dukungan dan saran Anda! Komentar Anda sangat penting bagi kami dan memungkinkan kami melakukan perbaikan yang tepat untuk aplikasi kami. :-)
Two good news for Pay&Go users :
Running out of data? Redeem your credit now! 500 MB, 3GB ... Make your choice!
Abroad ? Activate the Pay & Go World option now to be able to make or receive calls abroad.
See you soon,
The MyProximus team